30-Day Money-Back Guarantee

We stand behind every product we sell. If you're not satisfied for any reason, you have 30 days from delivery to request a full refund — no questions asked.

How to return

1. Email us at zenalignsupport@gmail.com with your order number and reason
2. We'll confirm your return and provide instructions within 24 hours
3. Ship the item back in its original condition
4. Receive your full refund within 5–10 business days of us receiving the return

Consumable products

For hygiene reasons, opened packs of heat patches and nasal strips cannot be returned. However, if the product is defective or damaged, we will replace it at no cost.

Subscriptions

You can cancel your subscription at any time from your account. Cancellations take effect before the next billing cycle.